If you need to make changes after you have confirmed your order, simply send us an e-mail with your first name, last name, zip code and your requested changes. Without your first and last name and zip code, we will not be able to locate your order. How do I know you received my order? When you order online, you should receive an order verification by e-mail within 48 hours. If you do not receive an e-mail confirmation from your online order within 48 hours, calvin klein website please e-mail us, as your order may not have transmitted properly. must i have an e-mail address to order from our company? yes. upon receipt of your online order, we send you an e-mail message for order verification. orders without a valid e-mail address cannot be processed. can i order more than 1 catalog or magazine at a time? you can order up to a cumulative total of 12 free catalogs and magazines during one day. after placing your first item in your shopping cart (by clicking on the order now button) simply click on the continue shopping button at the bottom of your shopping cart and browse at your leisure.

is ordering online safe? our company has extensive security measures in place to protect from the loss, misuse or alteration of your order and contact information. we give you the option to place your klein order using secure socket layer (ssl) encryption. in the event that you choose not to use the ssl option or your system does not support ssl, you can place your order in a plain text format on a non-secure platform. for your financial protection, once your order is processed, we do not maintain your credit card information in any form of shopping cart or basket that is accessible via the internet. you will be asked for this information each time you order an item that requires a credit card. for more information on our privacy policy and security measures, please visit our privacy policy statement. what is our company''s return policy?

how do i change my mailing address or e-mail address? you can change the information we have on file for you at any time. if you are one of our our company members and would like to view and/or change any of your information, including your interest areas and what types of information you receive, please visit our "edit your preferences" page by clicking on the link located at bottom of our home page. if you are ordering for the first time, you can correct your address throughout the checkout process. you can also reply to the order confirmation e-mail with any necessary changes. if you have already placed your order and received verification, please send any changes to confirmationservice@our company and be sure to include your first and last name and zip code as placed in the original order. without your first and last name and zip code, we will not be able to locate your order.

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